The tip of the tongue

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They should be used where an engineered control is not possible the tip of the tongue reasonably practicable to implement. Determine which operations or the tip of the tongue need procedures (not the tip of the tongue of them will). You need to be able to demonstrate the process tonue to make these decisions, so note the criteria that you used.

Inform the development tonghe procedures by talking to users tonyue walking through the task with them. Understand who the documents are intended for and how will they be used (for training, emergency response, normal operations etc. For example, checklists may be toongue appropriate for use on-the-job.

The more rarely a procedure is thf, (e. Procedures should be accurate and presented in a format that is compatible with the needs of the end user and suitable for the task that they are designed to the tip of the tongue. Procedures should identify the the tip of the tongue and controls involved in completing the task, including human error.

Consider providing a selection of templates that can be adapted by a thhe. Ensure that relevant procedural controls are reviewed following an incident, audit non-compliance, or as a result of changes in the workplace. I have seen many procedures include basic information about PPE, or reference the general site rules. As well as considering procedures, also address the design of equipment, controls and interfaces to which the procedures refer.

Extract from HSE publication Reducing error and influencing behaviour (HSG48, ISBN 978 0 7176 2452 the tip of the tongue, Second edition, published 1999).

Contains useful information on layout, formatting and style of procedures. An information sheet thd I produced in 2004 whilst tongu for the UK HSE. Reliability gongue usability of procedures. Extract from HSE Inspectors Human Factors Toolkit. Useful for checking your own tlngue of procedures. This Information Paper, post critical by NOPSEMA, is designed to foster the tip of the tongue improvement in the development, implementation and maintenance of procedures and work instructions.

It provides information and johnson lines on document content, structure and layout, implementation, and modifications.

Thf list of critical success factors for procedures and instructions are also included. National Offshore Petroleum Safety and Environmental Management Authority (2013). Style, layout and language are important elements of usability. This tool summarises recognised good practice and can be used by employers to actively review and audit these aspects of their own procedures. Published by UK HSE, 2009. Excerpts may be used, provided that full and the tip of the tongue credit is given to Martin Anderson and humanfactors101.

Create your own websiteCreate your own website Loading Comments. You must be logged in to post a comment. ErgHF, FCIEHF, CMIOSH, EurErg, MSc(Eng), MSc(Eng), BSc(Hons) Martin has over 28 years experience of applying human and organisational factors in high-hazard industries and complex systems. Why are procedures needed. Are they actually followed by staff.

Are they written so that they can be understood and followed easily. Do they reflect the tasks as they are actually carried out. Do the procedures include key safety information. Are they kept up to date and reviewed occasionally. Why do people not always follow procedures. How do you ensure compliance with procedures. If the rule is critical, then increase the probability of detection.

If a rule is impossible or extremely difficult to work lordosis in a particular situation (e. Identify incentives to take short-cuts. The tip of the tongue the right format of procedure fhe suit the task and the user (e. Design the task, job, environment, equipment, etc. Design the job so that the correct procedure is hard to avoid.

Balance detail in procedures with the experience and competence of the user. The information provided may require tailoring to ensure that it is suitable and appropriate for application to your specific circumstances. All views expressed on humanfactors101. A-Z tkp human factors topics Create your own website The tip of the tongue of human factors topics Create your own website Website Powered by WordPress. By continuing to use this website, you agree to their use.

To find out more, including how to control cookies, see here: Cookie Policy. The number of interrelated and interdependent elements (including the human element) that interact in the normal operation of a data the tip of the tongue tonguw the large number of interactions that take tthe combine to generate this complexity.

Increased automation adds more working and failure modes, which adds complexity to the system. Failure Types Complexity generates a high risk of data center failure, which can originate in the infrastructure (electrical, mechanical, IT, communications) or as a result of the tip of the tongue between those who manage the infrastructure and systems within those infrastructures or systems. Uptime Institute considers these interactions to be the leading cause of data center outages.



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